Privacy policy

We only collect data that you give us yourself:

• Contact form – your name, e-mail address, optionally a phone number and the message itself. We use them to answer your enquiry.
• Booking a visit – the data you enter in the booking form (name, e-mail, phone, the time and service you choose) and payment data, which we never see: it is handled by the payment provider.
• Information about contraindications – if you use hyperbaric sessions, we ask you to fill in a questionnaire before your first visit. We process this data solely in order to run the session safely.

• Answering an enquiry from the form: your consent and our legitimate interest, that is contact with a person who approached us (Art. 6(1)(a) and (f) GDPR).
• Booking and delivering a visit: performance of a contract (Art. 6(1)(b) GDPR).
• Settlements and accounting records: a legal obligation (Art. 6(1)(c) GDPR).
• Newsletter and visit statistics: your consent alone, which you can withdraw at any time (Art. 6(1)(a) GDPR).

We use external providers who process data on our behalf, under data processing agreements:

• Cal.com – the calendar and online booking, together with visit reminders.
• Payment provider – taking prepayment for a visit. We neither collect nor store card details.
• E-mail provider – delivering the message sent from the contact form to our inbox.
• Google Maps – the map on the contact page loads from Google servers only once you scroll down to it.
• Analytics and marketing tools – they load only after you give consent in the cookie banner.

We keep correspondence from the contact form for as long as the matter takes and for the limitation period of any claims. We keep settlement data for the period required by tax law. We process marketing consent until it is withdrawn.

At any time you have the right to:

• access your data and receive a copy of it,
• have data that is incorrect or incomplete rectified,
• have data erased and its processing restricted,
• have data transferred to another controller,
• object to processing based on legitimate interest,
• withdraw consent, without affecting the lawfulness of processing carried out before,
• lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), the Polish supervisory authority.

Essential cookies keep the site working and remember the choice you make in the consent banner; they are always on. Analytics and marketing cookies start only after you consent, and the scripts that set them do not load before that. You can change your choice at any time with the button „Cookie settings” at the bottom of the page.